Lead Source Tracking For WordPress

When you’re running digital advertising for clients across Google, Facebook, LinkedIn, and Microsoft, every platform has a dashboard that tells a confident story.

Google Ads says it drove 40 conversions. Meta says it drove 35. LinkedIn claims another 20. Add them up and you’ve got 95 conversions — except the client only received 60 leads last month.

Every ad platform takes credit for everything it can. They count view-through conversions, cross-device estimates, and modelled data. The numbers overlap, inflate, and contradict each other. And when your client asks the straightforward question — “Which channel is actually working?” — you’re stuck stitching together reports that don’t agree.

That’s the problem we lived with for years. And it’s why we built LeadSourcePro.

The Gap Between Platform Data and Real Leads

As a digital agency, we manage ad campaigns across multiple platforms for our clients. We optimise bids, refine audiences, write ad copy, and build landing pages. The platforms give us plenty of data — impressions, clicks, cost-per-click, conversion rates. What they don’t reliably give us is the answer to the most important question: which of these channels actually drove a real person to fill out a real form on our client’s website?

Google Analytics helps, but it has its own attribution model and its own blind spots. And when a lead takes two weeks to convert — arriving via a LinkedIn ad on Monday and coming back through an organic search a fortnight later — the trail goes cold. The form submission says “direct traffic.” The ad platforms disagree with each other about who deserves credit. And nobody can point to the truth with certainty.

We needed a single source of truth. One system that sits on the client’s WordPress site, watches every visitor arrive, records where they actually came from, and attaches that data to the form submission when they convert. No modelled data. No estimates. Just: this lead came from this campaign.

So We Built It

LeadSourcePro is a WordPress plugin we developed in-house to solve this exact problem. It captures UTM parameters (the tracking codes in ad URLs), click identifiers from Google, Facebook, Microsoft, LinkedIn, and TikTok, plus the visitor’s landing page and referrer — and stores all of it automatically.

When a visitor fills out a form — whether it’s Contact Form 7, Gravity Forms, WPForms, or any other major WordPress form plugin — LeadSourcePro attaches the full attribution data to that submission. No hidden field configuration. No custom JavaScript to maintain. No hoping the data survives across page navigations and browser sessions.

It also tracks both first-touch and last-touch attribution. First-touch tells us which campaign originally brought the visitor to the site. Last-touch tells us which campaign was the final nudge before they converted. Having both gives us the full picture — and means we can finally answer those client questions with confidence.

What Changed for Our Clients

The difference was immediate. Instead of reconciling three different platform dashboards and hoping the numbers made sense, we could open a client’s form entries and see exactly which campaign drove each lead. Not an estimate. Not a modelled conversion. The actual UTM parameters attached to an actual form submission from an actual person.

That clarity changed the conversations we have in client meetings. Instead of “Google Ads says it drove 40 leads,” we can say “We received 28 leads from Google Ads, 18 from Facebook, and 14 from organic search — here are the names.” The data is verifiable. It ties back to real form entries that the client can see in their own WordPress dashboard.

It also changed how we optimise campaigns. When you can see which specific ad group, keyword, or campaign variant is generating genuine enquiries — not just clicks, not just platform-reported conversions, but real leads — you make better decisions about where to spend the budget. We’ve paused campaigns that looked great in platform dashboards but weren’t generating actual leads, and doubled down on channels that were quietly doing the heavy lifting.

Why We Made It a Public Plugin

We built LeadSourcePro for ourselves initially, but it became clear that every business running digital ads on WordPress faces this same problem. The ad platforms will always mark their own homework. And while Google Analytics is a powerful tool, it doesn’t attach attribution data directly to individual form submissions in a way that non-technical business owners can easily access.

So we packaged it up, built a documentation site, and made it available as a standalone WordPress plugin. Whether you’re an agency managing campaigns for multiple clients or a business owner running your own ads, LeadSourcePro gives you the same ground-truth attribution data we rely on every day.

You can learn more and download the plugin at leadsourcepro.net.

The Technical Details (If You’re Curious)

LeadSourcePro works by capturing tracking parameters on the server side, which means it isn’t affected by Safari’s cookie restrictions or page caching — two things that break most JavaScript-based tracking approaches. It integrates automatically with the major WordPress form plugins, so there’s no need to add hidden fields or write custom code. And it stores everything in the WordPress database, so the data stays on your server under your control.

We’ve also published a comprehensive series of guides on the LeadSourcePro site covering everything from why UTM parameters disappear in WordPress to how multi-touch attribution works. Even if you never use the plugin, the guides are a useful resource for anyone trying to get attribution right on WordPress.


If you’re running digital ads and struggling to reconcile what the platforms report with the leads you’re actually receiving, we’ve been there. LeadSourcePro is the tool we built to fix it — and we’d be happy to walk you through it. Get in touch if you’d like to chat.

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Should You Upgrade from Drupal 7 or Switch to WordPress?

With the end of life for Drupal 7 rapidly approaching in January 2025, many businesses using the platform are faced with a critical decision.

Should they upgrade to a newer version of Drupal or switch to a different content management system (CMS) altogether?

While upgrading to Drupal 9 or 10 may seem like the obvious choice, for many companies, transitioning to WordPress might be a more cost-effective and efficient solution.

Let’s look at why WordPress could be the better option for businesses weighing their CMS migration plans.

The End of Drupal 7: What Does It Mean?

The end of life for Drupal 7 means that there will no longer be any security updates, patches, or official support for the platform. This creates significant risks, including security vulnerabilities, compliance issues, and the inability to fix bugs. Businesses continuing to run their websites on Drupal 7 after the EOL date will have to take on these risks themselves, relying on either expensive custom development or third-party solutions to maintain their websites.

So, if you’re still on Drupal 7, an upgrade is essential. However, the question remains: is it better to move up to Drupal 9 or 10, or make a shift to WordPress?

Cost of Upgrading to Drupal 9/10 vs. Switching to WordPress

One of the biggest factors to consider in this decision is cost. Upgrading from Drupal 7 to Drupal 9 or 10 is not a simple task. Due to major structural changes between Drupal 7 and newer versions, it often requires a complete rebuild of your site. This can be time-consuming and expensive, with many businesses facing significant development costs just to maintain their current site’s functionality.

On the other hand, switching to WordPress is typically much more affordable. WordPress has a large ecosystem of plugins, themes, and resources, meaning that many features can be implemented without the need for custom development. Additionally, WordPress tends to be easier for non-technical teams to manage, reducing long-term maintenance costs.

For businesses looking to save money while also gaining flexibility, WordPress often emerges as the clear choice.

Ease of Use and Content Management

Another compelling reason to switch to WordPress is its ease of use. WordPress was designed with non-technical users in mind, making it simple to manage content, update pages, and make changes without needing a developer’s assistance. Its intuitive user interface is one of the reasons why WordPress powers more than 40% of all websites on the internet.

Drupal, while powerful, is known for being more developer-centric. For businesses with in-house development teams or complex technical requirements, this may not be an issue. However, for organisations that need a flexible, user-friendly CMS for marketing teams or content creators, WordPress offers a much smoother experience.

WordPress Offers Greater Flexibility for Most Businesses

Many companies using Drupal 7 initially chose it for its scalability and robustness, especially if they had complex site needs. However, WordPress has evolved significantly in recent years and is now able to handle a wide range of site types, from small business websites to large-scale eCommerce platforms.

For businesses that don’t require highly customised, complex features, WordPress provides all the flexibility needed while offering a much lower learning curve. With its vast library of plugins, themes, and integrations, WordPress can be customised to suit nearly any business requirement without the need for extensive custom coding.

Additionally, WordPress has a strong developer community and ongoing support. This guarantees that new features, updates, and security patches are consistently rolled out, ensuring that your site remains secure and up-to-date.

SEO and Marketing Integration

For businesses focusing on marketing and SEO, WordPress is often the better choice. WordPress is highly optimised for search engine performance out of the box and has numerous SEO plugins like Yoast and All-in-One SEO that help users improve their rankings without needing technical expertise.

Drupal is certainly capable of strong SEO performance, but it often requires more manual intervention and technical understanding to configure. This makes WordPress a better choice for marketing teams who want to take control of their SEO without relying heavily on developers.

Community and Support

Both Drupal and WordPress have active user communities, but the sheer size of WordPress’s user base makes finding help, resources, and third-party developers easier and more affordable. Whether you need troubleshooting advice, a new plugin, or help with custom development, the WordPress ecosystem provides abundant support options.

Is WordPress the Right Move?

The decision between upgrading to the latest version of Drupal or switching to WordPress depends on your business’s specific needs. However, for many businesses using Drupal 7, WordPress offers a more cost-effective, flexible, and user-friendly solution that can grow with their needs.

If you’re looking to minimise costs, simplify content management, and make your website more accessible to non-technical teams, switching to WordPress is likely the smarter choice. With its strong community support, robust plugin ecosystem, and easy-to-use interface, WordPress can provide your business with the digital flexibility it needs moving forward—without the complexities of managing a Drupal upgrade.

As the clock ticks down on Drupal 7’s end of life, now is the time to assess your options and decide whether migrating to a more user-friendly and cost-effective CMS like WordPress is the right move for your business.

If you need to migrate from Drupal 7, let’s chat about the best option for your business.

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Optimise Images & Improve WordPress Load Times with Imagify

Learn how Imagify’s advanced image compression, WebP conversion, and bulk optimisation features can help you achieve faster load times and better performance on your WordPress site.

Imagify is a powerful image optimisation plugin designed to speed up WordPress websites by reducing the file size of images without compromising quality. As images are often one of the largest contributors to page size and load times, optimising them is essential for enhancing website performance, improving SEO, and providing a better user experience. Imagify, developed by the same team behind WP Rocket, offers an easy yet comprehensive solution to compress images and boost page speed. To understand how Imagify works and how it can transform a WordPress website, let’s explore its features and benefits in detail.

At its core, Imagify reduces the file size of images using advanced compression algorithms, making images lighter and faster to load without visibly affecting quality. Imagify supports three levels of compression: Normal, Aggressive, and Ultra. The Normal level provides lossless compression, which reduces the file size without any quality loss. The Aggressive and Ultra levels offer lossy compression, where some quality is sacrificed for smaller file sizes. These options allow users to choose the best balance between image quality and performance based on their specific needs.

One of Imagify’s standout features is its ability to optimise all types of images, including JPEG, PNG, and GIF formats. It also supports WebP conversion, a next-generation image format that provides superior compression compared to JPEG and PNG, further reducing load times. Imagify can automatically convert images to WebP format and serve them to compatible browsers, ensuring optimal performance without additional manual work from the user. WebP images typically offer up to 30% more compression than traditional formats, contributing to faster page load times and improved user experience.

Imagify provides an easy-to-use interface directly within the WordPress dashboard, where users can bulk optimise images already uploaded to the media library. This is particularly beneficial for websites with large image libraries, as it saves time by optimising all images in a few clicks. The bulk optimisation tool also ensures that any newly uploaded images are automatically optimised, maintaining consistent performance improvements across the site. For users with existing websites, this feature can significantly reduce the overall page size and boost load speed without the need to manually re-upload optimised images.

Another significant benefit of using Imagify is its ability to optimise thumbnails and image sizes generated by WordPress themes and plugins. When images are uploaded to WordPress, multiple copies are created in various sizes for use in different areas of the website. Optimising only the original image would not be sufficient for performance improvements. Imagify ensures all image sizes, including thumbnails, are optimised, maximising the speed benefits across all parts of a website.

Imagify integrates seamlessly with popular page builders, such as Elementor and WPBakery, and e-commerce platforms like WooCommerce. This ensures that product images, sliders, and other visual elements critical for engagement and conversion are also optimised. Given that e-commerce sites are typically image-heavy and depend on fast loading times for better conversions, using Imagify can be especially beneficial for online stores.

To further enhance performance, Imagify offers the “Resize on Upload” feature, which allows users to set a maximum width and height for images. This is particularly useful for preventing unnecessarily large images from being uploaded, which can bloat the site and slow down load times. By resizing images to the optimal dimensions needed for display, users can avoid excessive file sizes and ensure consistent performance.

Imagify’s optimisation process is handled in the cloud, meaning it doesn’t place a burden on the user’s server resources. When an image is uploaded, it is sent to Imagify’s servers, optimised, and then sent back to the WordPress site. This ensures the optimisation process is fast and does not affect the performance of the website during image compression, even when bulk-optimising large libraries. Additionally, Imagify provides a backup feature, allowing users to keep the original images in case they need to revert the changes or adjust the compression level.

Imagify also provides clear and detailed statistics on image optimisation results, helping users to see the percentage reduction in file size and how much space has been saved. This transparency allows for better decision-making regarding which compression levels are most effective for a particular site’s needs. For developers and advanced users, Imagify offers a robust API that enables custom integration with other platforms and applications, allowing for greater flexibility in managing image optimisation workflows.

For websites aiming to score highly on performance metrics like Google’s PageSpeed Insights, optimising images is a critical factor. Imagify helps achieve better scores by addressing the “Serve images in next-gen formats” and “Efficiently encode images” recommendations, both of which directly influence the Core Web Vitals that Google uses as part of its ranking algorithm.

Imagify is an essential tool for anyone looking to optimise images on their WordPress website. With features like multi-level compression, WebP conversion, bulk optimisation, integration with popular plugins and platforms, and detailed optimisation statistics, Imagify provides a comprehensive solution for reducing image file sizes and speeding up website load times. By using Imagify, website owners and developers can ensure their sites are faster, more efficient, and better equipped to meet the demands of modern web performance standards.

Is your WordPress site running slower than you’d like? Speed is crucial for user experience and SEO. Talk to us today about setting up and configuring Imagify to turbocharge your website’s performance and keep your visitors engaged.

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WP Rocket is the Best Solution for Enhancing WordPress Site Speed

Unlock Faster Load Times and Better User Experience with WP Rocket’s Comprehensive Optimisation Features for WordPress Sites.

WP Rocket is a leading caching plugin for WordPress that enhances website performance by optimising various aspects of how a site loads and functions. In today’s digital landscape, where site speed directly impacts SEO, conversions, and user experience, WP Rocket stands out for its ability to optimise WordPress sites effectively. To understand how WP Rocket speeds up a website, we need to explore its key features and the mechanisms it employs to reduce load times and boost efficiency.

At its core, WP Rocket is a caching plugin that creates static versions of dynamic pages and stores them on the server. When a visitor requests a page, WP Rocket serves the static HTML version instead of generating the page dynamically via database queries and PHP scripts. This greatly reduces server load and speeds up page delivery.

One of WP Rocket’s primary functions is page caching. By enabling caching, the server can bypass resource-heavy dynamic requests, improving load times. WP Rocket also includes cache preloading, which generates cached versions of pages ahead of time, ensuring that visitors always experience fast load times. This proactive approach means pages are ready to serve immediately, reducing delays that would otherwise occur when generating content on the fly.

WP Rocket optimises static files such as CSS, JavaScript, and HTML through minification and concatenation. Minification strips unnecessary characters like spaces and comments from code, reducing file size. Concatenation merges multiple CSS and JavaScript files into single files, decreasing the number of HTTP requests to the server. Together, these optimisations reduce both file size and server requests, resulting in significantly faster page loads, particularly for sites heavy on scripts and styles.

A standout feature of WP Rocket is lazy loading for images and iframes. Instead of loading all visual elements at once, lazy loading only loads them as they enter the user’s viewport. This reduces initial load times and conserves bandwidth, providing a smoother experience, especially for media-rich sites. Lazy loading is particularly effective in reducing the frustration and bounce rates associated with slow-loading pages.

WP Rocket also tackles database optimisation. WordPress databases can become bloated over time with data such as post revisions, drafts, and spam comments. WP Rocket’s built-in optimisation tool cleans up the database, reducing its size and making queries more efficient. Regular database maintenance is crucial for sites with frequent content updates or e-commerce functionalities, where maintaining an optimised database ensures smoother operations.

Other advanced features include GZIP compression and browser caching. GZIP reduces the size of files sent from the server to the browser, speeding up page loads by minimising data transfer. Browser caching stores static files like images, CSS, and JavaScript locally on the user’s device, reducing the need to reload these resources on subsequent visits. These features particularly benefit returning visitors by significantly improving perceived speed and responsiveness.

WP Rocket further improves performance with Critical Path CSS optimisation and deferred JavaScript loading. Critical Path CSS optimisation ensures that only the essential CSS needed for above-the-fold content is loaded first, while the rest is loaded asynchronously. Deferred JavaScript loading postpones the loading of non-essential scripts until after the main content has rendered. These strategies prioritise content visibility, speeding up the user’s perception of site loading times.

The plugin also integrates with Content Delivery Networks (CDNs) to serve static content like images and scripts from geographically distributed servers. This reduces latency by delivering content from the server closest to the user, further optimising load times for global visitors. By combining caching, file optimisation, and CDN support, WP Rocket provides a comprehensive approach to enhancing both front-end and back-end performance.

WP Rocket supports e-commerce sites by excluding dynamic pages, like shopping carts and checkouts, from caching to avoid issues with user sessions. This makes it particularly suitable for WooCommerce, Easy Digital Downloads, and other WordPress-based e-commerce platforms. By automatically handling critical pages, WP Rocket ensures a fast, reliable shopping experience while maintaining essential functionalities.

WP Rocket is not just a caching plugin; it’s an all-encompassing performance optimisation tool for WordPress sites. Through features like caching, minification, lazy loading, GZIP compression, database optimisation, and CDN integration, WP Rocket tackles multiple facets of website performance. It offers a robust solution for website owners and developers who want to maximise site speed, reduce load times, and improve user experience efficiently.

According to this article on DesignRush about website improvement, addressing slow loading speed is crucial for websites.

Is your WordPress site running slower than you’d like? Speed is crucial for user experience and SEO. Talk to us today about setting up and configuring WP Rocket to turbocharge your website’s performance and keep your visitors engaged.

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The Best CMS for Business Websites in 2023.

In today’s digital landscape, having a strong online presence is essential for businesses of all sizes.

A well-designed and user-friendly website is crucial for connecting with customers, building brand awareness, and driving sales. Choosing the right content management system (CMS) for your business website can be a daunting task, with many options available. However, in 2023, WordPress continues to be the top choice for businesses looking to establish a strong online presence.

In this post, we will explore the reasons why WordPress is the best CMS for business websites in 2023, including its user-friendly interface, customisable options, SEO-friendly features, responsive design, cost-effectiveness and scalability. We will also discuss how you can take your online sales potential to the next level by integrating an eCommerce functionality with WooCommerce and how it compares to other alternatives. Whether you’re a small business just getting started or a larger enterprise looking to revamp your website, this post will provide valuable insights into why WordPress is the best choice for your business in 2023.

Businesses love WordPress CMS for its user-friendly interface.

One of the key benefits of using WordPress as your CMS is its user-friendly interface. The platform is designed to be easy to navigate and use, even for those with little to no technical expertise. The interface is simple and intuitive, making it easy for users to create and manage their website without needing to know how to code.

The WordPress dashboard is organised and intuitive, allowing users to easily access and manage the different aspects of their website, such as creating and editing pages and posts, managing media, and controlling settings. Additionally, the platform offers a wide range of tutorials and documentation, making it easy for users to learn and understand how to use the system.

Another benefit  WordPress offersis the wide range of user-friendly templates and themes that can be easily customised to suit the specific needs of your business. These templates and themes are designed to be responsive, which means they automatically adjust to fit the screen size of the device they are being viewed on. This feature is particularly important in today’s digital landscape, where more and more people are browsing the internet on their mobile devices.

WordPress’s user-friendly interface makes it a great choice for businesses of all sizes looking to establish a strong online presence. Its simple and intuitive interface, wide range of tutorials and documentation, and responsive templates and themes make it easy for users to create and manage their website, regardless of their technical expertise.

The ultimate customisation experience with WordPress’s wide range of options.

Another key benefit of using WordPress as your content management system is the wide range of customisable options it offers. Whether you’re a small business just getting started or a larger enterprise looking to revamp your website, WordPress offers a variety of customisable options to fit the unique needs of your business.

One of the most popular ways to customise a WordPress website is by creating a customised child theme. This allows developers to quickly modify one of the many WordPress themes available and give you a unique look to suit the specific needs of your business.

Another great way to customise your WordPress website is by using plugins. WordPress offers a vast library of free and paid plugins that can be easily installed and activated to add additional functionality to your website. These plugins can be used for anything from adding contact forms to optimising your website for search engines. They are a great way to add complex functionality without a huge increase in cost.

In addition, WordPress also offers a range of customisation options for the back-end, such as custom post types and fields, which allow you to create custom content and manage it in a way that fits your specific needs.

Finally, because WordPress is open source a capable developer has full control to modify it as required to meet the exact needs of your business. Giving the the ultimate flexibility provided you have the budget for custom development.

WordPress’s wide range of customisable options makes it an ideal choice for businesses of all sizes looking to establish a strong online presence.

Maximise your online visibility with WordPress’s SEO-friendly features.

One of the key benefits of using WordPress as your content management system is its SEO-friendly features. WordPress is built with search engine optimisation (SEO) in mind, which means it is optimised for search engines. This makes it easier for your website to rank higher in search engine results, which can help drive more traffic to your site.

  • WordPress has several built-in SEO-friendly features, including:
    Clean, semantic code that is easy for search engines to crawl and index
  • The ability to create custom permalinks, which help search engines understand the structure of your website and the relationship between pages
  • Built-in support for meta tags, which provide information about your website to search engines and can help improve your website’s visibility in search results.
  • The ability to easily create and manage XML sitemaps, which help search engines understand the structure of your website and the relationship between pages.

Additionally, there are also several popular SEO plugins available for WordPress such as Yoast SEO, All in One SEO Pack, and Rank Math, that provide additional features and functionality to help improve your website’s visibility in search results.

WordPress’s SEO-friendly features are another reason it is a great choice for businesses looking to establish a strong online presence. Its clean semantic code, customisable permalinks, built-in support for meta tags, and support for XML sitemaps and plugin options can help improve your website’s visibility in search results, which can help drive more traffic to your site.

Save on costs with WordPress’s open-source technology.

One of the key benefits of using WordPress as your content management system is its cost-effectiveness. WordPress is open-source software, which means it is free to use, many other CMS systems come with high monthly charges just to use the platform. Because of this it is a great choice for small businesses who need to keep costs to a minimum.

Using an open-source software like WordPress also means that you have access to a large community of users who are constantly contributing to the platform by creating new themes, plugins, and resources. This can help you to save on costs by utilising the available free options instead of having to pay for expensive proprietary software or custom development.

Moreover, using WordPress can also help lower your hosting and maintenance costs, as it is a lightweight and efficient platform that can run on most web hosting services.

In summary, WordPress’s open-source technology and the wide range of themes, plugins and resources available make it an ideal choice for businesses looking to establish a strong online presence on a lower budget. Using WordPress can help keep build costs costs low, and lower your ongoing hosting and maintenance costs.

Easily scale your website with WordPress’s flexible platform.

Another key benefit of using WordPress as your content management system is its scalability. WordPress is a powerful and flexible platform that can be scaled up or down to meet the needs of businesses of all sizes. It can handle a large volume of content, traffic, and users, making it a suitable choice for businesses of any size.

WordPress has a wide range of options that help make it scalabile. Features such as caching and optimisation plugins can be used to improve the performance and speed of your website, even under high traffic loads. Additionally, it can be easily integrated with other platforms and services to expand its capabilities and handle more traffic, such as cloud hosting services, Content Deliver Networks (CDN), and more.

Moreover, WordPress has a built-in multisite feature that allows you to run multiple sites from a single installation, this feature can be very useful for businesses that have multiple websites for different purposes, departments or branches.

In summary, WordPress’s scalability makes it an ideal choice for growing businesses looking to establish a strong online presence. Its powerful and flexible platform can handle a large volume of content, traffic, and users, and it can be easily scaled up or down to meet the specific needs of your business, with caching and optimisation plugins, integration with other platforms and services, and the handy built-in multisite feature.

Maximise your online sales potential with WooCommerce: The ultimate eCommerce solution for WordPress.

WooCommerce is a popular eCommerce plugin for WordPress that allows you to easily add an online store to your business website. It is built specifically for WordPress and integrates seamlessly with the platform, making it an ideal choice for businesses looking to expand their online presence to include eCommerce functionality.

One of the key benefits of using WooCommerce is its ease of use. The plugin is designed to be user-friendly, and it is easy to set up and manage an online store without needing to have any technical expertise. You can easily add products, set up payment options, and manage orders and customers.

WooCommerce also offers a wide range of customisation options, allowing you to tailor your online store to fit the unique needs of your business. You can choose from a variety of themes, customise the checkout process, and add various extensions and plugins to improve the functionality of your store.

Another benefit of using WooCommerce is its scalability. The plugin is designed to handle a reasonably large volume of products, traffic, and customers, making it a suitable choice for most new Zealand Businesses. It also supports a wide range of payment options, including popular payment gateways like Windcave, PayPal and Stripe.

In addition, WooCommerce is also SEO-friendly, which means it is optimised for search engines. This can help your online store rank higher in search engine results, which can drive more traffic to your site.

Furthermore, it’s cost-effective, WooCommerce itself is free to use. And, there are many free and paid extensions available that can add additional functionality to your store, such as shipping and tax options, inventory management, and more.

In summary, WooCommerce is the ultimate eCommerce solution for businesses using WordPress. It’s ease of use, wide range of customisation options, scalability, support for various payment options, SEO-friendly features, and cost-effectiveness make it a great choice for businesses looking to expand their online presence to include an online store. With WooCommerce, you can easily set up and manage your online store, tailor it to fit your unique needs, and drive more sales for your business.

Why WordPress stands out among other Content Management Systems.

While there are many content management systems available, WordPress stands out for its user-friendly interface, customisable options, SEO-friendly features, responsive design, cost-effectiveness, and scalability. Here, we will take a look at some of the other popular alternatives to WordPress and compare them based on these key features:

  1. Webflow: Webflow is a website design and development platform that allows users to design, build, and launch responsive websites without writing code. While it offers a user-friendly interface and customisable options, it does not have the same level of SEO-friendliness and scalability as WordPress.
  2. Squarespace: Squarespace is a website building platform that allows users to create professional-looking websites with its drag-and-drop interface. It also offers a range of customisable options, but it lacks the same level of scalability and SEO-friendliness as WordPress.
  3. Wix: Wix is a website builder that allows users to easily create websites with its drag-and-drop interface. It offers some customisation options and a lot of templates, but it lacks the same level of customisation, scalability and SEO-friendliness as WordPress.
  4. Joomla: Joomla is another open-source content management system that offers a range of customisable options, but it is not as user-friendly as WordPress. Additionally, it is not as SEO-friendly as WordPress.
  5. Drupal: Drupal is another open-source content management system that offers a range of customisable options, but it is also not as user-friendly as WordPress, it is best suited for large companies with developers on staff, or a Web agency on a retainer to make any changes required.

In comparison, WordPress stands out as the clear winner when it comes to all around ability.

Conclusion: WordPress is the best choice for building a business website in 2023.

WordPress is the best choice for building a business website in 2023 due to its user-friendly interface, customisable options, SEO-friendly features, responsive design, cost-effectiveness, and scalability. It’s the top choice for businesses looking to establish a strong online presence and should be first on your list to consider.

Our team of experts can help you plan, design, and develop a custom WordPress site.

So, if you’re looking for a content management system that will help you establish a strong online presence for your business, WordPress is an excellent choice. But with so many options and customisation available, it can be overwhelming to plan, design, and develop a custom WordPress site on your own.

That’s where Forge Creative comes in.

We’re experts at web design, our team can help you plan, design, and develop a custom WordPress site that meets the needs of your users, builds your brand, and creates lasting value for your business. We understand the importance of creating a website that is both visually appealing and easy to navigate, and we’ll work closely with you to ensure that your website is tailored to your specific needs.

So if you’re ready to take your business to the next level, contact us today and let’s work together to create a website that will help you reach your goals!

Frequently Asked Questions (FAQ’s)

  1. What makes WordPress the best choice for building a business website in 2023?
    WordPress offers a user-friendly interface, customisable options, SEO-friendly features, responsive design, cost-effectiveness, and scalability, which makes it the best choice for businesses looking to establish a strong online presence.
  2. How is WordPress user-friendly?
    WordPress is designed to be user-friendly, even for those with little to no technical expertise. It offers a simple and intuitive interface that makes it easy to create and manage a website without needing to know how to code.
  3. How does WordPress help with SEO?
    WordPress is built with SEO in mind, which means it is optimized for search engines. This makes it easier for your website to rank higher in search engine results, which can help drive more traffic to your site.
  4. Can I add eCommerce functionality to my WordPress website?
    Yes, you can use the popular eCommerce plugin WooCommerce, which is built specifically for WordPress and integrates seamlessly with the platform, making it an ideal choice for businesses looking to expand their online presence to include eCommerce functionality.
  5. How does WordPress compare to other alternative Content Management Systems?
    WordPress stands out as the clear winner when compared to other alternative Content Management Systems, as it is user-friendly, customisable, SEO-friendly, responsive, cost-effective, and scalable. Additionally, WordPress has a large community of users and developers, which means that it has a wealth of resources, support and updates readily available.

Let us help you breathe a new life into your EDM strategy.

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How good imagery will boost your website’s effectiveness

How to build an effective website – Part three.

English playwright Edward Bulwer-Lytton (who?) once said “the pen is mightier than the sword”.

That pen is even more mightier when the words are accompanied by some powerful imagery – especially when it comes to creating an effective website. You know the sort of website we mean – one that moves and motivates the user to do what you want them to do.

In our previous two blogs about creating effective websites we talked about the all-important initial planning phase (where you establish why your website should even exist and why your target audiences should care) and the need for powerful, persuasive copy.

This time around we’re going to talk about the value of good imagery on your site. And the key word here is good. How many sites have you visited where the photos have been taking on someone’s iPhone while they’ve had the shakes? Or they’re badly lit? Or just look plain awful?

Imagine the impression these images give the user about the business.

Studies have shown that people remember 80% of what they see and only 20% of what they read. There’s also research attesting to the fact that 65% of people are visual learners and that the brain can process an image in just 13 milliseconds. And since we’re talking research, a study among Generation Y’s website preferences highlights that they like pages that have a main large image (they prefer “a picture-based method of communicating information rather than a text-based method”).

All of which reinforces the importance of having good photos on your site.

The benefits of using imagery on your website

  1. They grab attention.
  2. They can convey complex messages to the user quickly – literally in the blink of an eye.
  3. Relevant images enhance the user experience. They help you deliver your key messages, whether it be a shot showing a construction team working on-site, the views from the windows of a tourist lodge, a restaurant’s signature dish, the high-tech theatre in a surgical facility…. You get the idea.
  4. They increase “dwell time”. And that’s good news if you’re wanting to boost your site’s ranking. The time a user spends on your site is a user engagement signal for Google, and a factor for search ranking.
  5. They can improve your SEO. As long as the image name and alt description matches the text, it will rank better in the image search section of search engines. And don’t underestimate the importance of image search when it comes to site traffic. In a study conducted by MOZ and Jumpshot, Google Images counts for 26.79% of US searches. (SEO is such an incredibly fascinating subject that we’re going to devote a whole series of blogs to it over the next few weeks, so stay tuned).
  6. They effectively convey the tone and voice of your brand. So that’s another reason why good images are better than ones taken on shaky i-Phones.
  7. They’ve got viral potential (and not in a bad way). The life of good images go way beyond your website. Those same images can form the basis of an eye-catching social media campaign that will help you get noticed and build a following for your brand.
  8. They inspire and persuade people into buying your products and services. A picture can speak a thousand words about your product and even more about your brand. When a user sees what the product looks like, or the lifestyle benefits of having that product (or service), they’ll be more tempted to buy.

Photography doesn’t have to be expensive. But it does need to work. So don’t skimp.

Ideally, you should use bespoke photography whenever you can. By this I mean, photos taken specifically for your business rather than using lots of photo library shots. After all, your business is unique, so the imagery should be too. They should be relevant to the unique story you’re telling.

Not to say that photo library images don’t have their place. They do. They can be used as support shots or when the idea you’re trying to convey is more generic. Just be aware though that the photo library shot you use could very well be used by someone else – which could in turn create confusion among users who remember the image but then can’t pin down where they’ve seen it.)

Now that we’ve talked about the “why”, the importance of copy and the value of good imagery, next week we’ll talk about all the final bits and pieces you need to consider before getting your website up and running. We call it “The Final Bits & Pieces You Need to Consider Before Getting Your Website Up and Running.” (I wonder if that sentence could have been better summed up with an image?)

What you need to know about changes in SEO

Some things change, some stay the same. It’s a line from a song, but it’s also very accurate for SEO. So in 2022, what’s changed and what’s stayed the same?
Let’s start with what’s stayed the same. Some fundamentals of on-page SEO are as true now as they were ten years ago.

Page relevance

To rank, your page needs to be relevant to the search. For example, when I search for “men’s US size 11 running shoes,” I expect to see pages about Men’s running shoes. If I add “NZ” to my search, I’d expect to see sites based in New Zealand with pages about men’s running shoes. On the other hand, I would not expect to see a page about the dietary requirements of the African elephant or a news article about the war in Ukraine. So how does Google determine page relevance? 

Page Title

First and foremost is still the page title. This is shown in the browser tab on the page and is usually the bold heading in Google’s search results (although they do occasionally ignore that now). The exact keywords in the page heading are less critical than before. Google has got a lot better at understanding two phrases that mean the same thing. However, the title’s meaning should be clear and relevant to the user’s search. Think of it as the answer to their question. If I search “Best hotels in Auckland.” Then a page with the title “Auckland’s 10 finest hotels” is just as relevant and way more enticing than a page simply titled “Best hotels in Auckland.” So, in short, your page title should be enticing and appear to be the result they are searching for. Not simply repeat the keywords they searched. It should also be an accurate description of your page content. If it’s not, you won’t rank for long. Google’s advice is to Create unique, accurate page titles that are brief but descriptive.

Meta Descriptions

In my opinion, meta descriptions are less important than ever before. Google frequently ignores them, selecting a snippet of text from the page more relevant to the user’s search than your carefully written meta description. However, if they are well written and accurately summarize the page’s content, they are more likely to be used.

URLs

Yes, URLs are important. It’s ideal if they contain the primary keyword you want the page to rank for. Or something that makes sense as the URL for the page the user is looking for. In our shoe example, something like site.com/mens/shoes/running is perfect. DO NOT stuff it full of keyword variations site.com/shoes-footwear/mens-men/sneakers-trainers-running-shoes is not ideal. For a blog post, it’ll usually be the blog title with the stop words removed. Ideally, not longer than needed. The URL should make sense to the user.  

Headings

Headings are essential, as is understanding heading hierarchy. It should be structured like an academic paper or document, with only ONE H1 heading for the page. Then, H2 headings for each new section. A section that is a subsection of an H2 should be an H3, a subsection of that would be an H4. This helps Google and users understand your content at a glance. You can use as many H2s, H3s, and beyond as you need for the information on the page. These headings should be descriptive and contribute to the overall relevance of the page. Use keywords in headings where appropriate, but don’t stuff them full of keywords for no reason. My rule of thumb. In headings that read ok with or without the keyword, opt to use the keyword. But if adding the keyword sounds stupid, just remove it.

Image Alts

Image alts exist for a reason. Write them like you’re explaining to a blind person what is in the picture. Yup, you guessed it, that’s what the image alt is actually for. Web browsers for the blind read the page content aloud. When they get to an image, they read the image alt. Remember to use your keyword in the image alt but in a natural way. If you have a website about ant pest control and a picture of a man spraying liquid around a window sill. You could describe that as “Man squirting liquid around a window” or as “pest control technician spraying for ants” One will make your page much more relevant to people searching for ant pest control. And I would argue it will give the blind person a better understanding of the picture they can’t see. Google also uses the image alt. Both for image search and to tell what the images on your page actually are. This contributes to the page’s relevance. Remember, inappropriate image alts can make your page less relevant. Therefore, if you have used the same image on multiple pages, consider adding more than one copy of it to your image library. That way, you can have a separate image alt for each, tailored to the page it appears on.

Videos

Adding videos that are on-topic for your keyword helps make your page more relevant for that keyword search. If the video is embedded from YouTube, Google will see the title, description, and possibly even the transcript, allowing them to tell if the video is relevant to the page or not. For example, if you have an online shop that sells sports strapping tape, adding a video to the page showing how to correctly strap your ankle will help make your page more relevant. If you add a video directly to your page with no title or description, google can’t tell what it’s about and will ignore it. It may help with engagement and time on the page, indirectly benefiting your rankings.

Anchor text

The Anchor text on referring pages gives google clues as to what your page is about. Google’s guidance for internal links between pages in your own site is to make them short but descriptive. A word, a couple of words, or a short sentence is ok. But don’t make an entire paragraph a hyperlink. The linking text should give the user (and google) a good indication of the content. You can’t really over optimise internal links. You can, however, over optimise external links. If you are doing link building at scale and all of the links you get are perfectly optimised, such as “pest control Auckland” that isn’t natural. Too much of it will become a liability, but you do need some well optimised external links. How much is a matter of some debate, but if your page has 1000 links and 900 of them contain the perfect keyword, you’ll find that’s not normal. It is usual for most of them to include your business name. For many small businesses, that’s one of the reasons it can be beneficial to have your main keyword in your business name.

Page Text

Obviously, what’s on your page is tremendously important. If you don’t have anything to say on a topic, it will be hard to rank for it. (There are exceptions to this – sometimes a home page can rank well with very little text). Many people worry about the magic length. Is it 300 words, is it 1000 words? The answer, of course, is that it’s not that simple. You should use the shortest number of words to tell visitors what they need to know. That might be thousands of words or 50. How people respond to it will determine what’s right. This is where we start to move into the areas like content quality and engagement. Well-written, engaging content that answers a question, informs, convinces, entertains, or otherwise meets the needs of people who land on the page will slowly but surely rise to the top. Remember, not all people who do the given search are looking for the same result, so there’s more than one way to rank.

Signals for Google

Engagement

How long do people stay on your page? How long is their session? Do they bounce? Or do they move to another page on your site? These things matter. It’s not uncommon to look in Google Search Console and see a website that usually ranks on page 7 suddenly on page 2 for a day. This is google testing the content. If the visitors to your page spend a long time on your site, or even just on that one page, Google will see it as a signal, your page was helpful to people who did that search. Over time this positive engagement can move you up in ranking far better than just focusing on page speed. 

Humour can help keep people on your page longer, or you can simply be shocking. If you’re a blogger and can say what you please, that’s great. But for most brands, increasing engagement will mean producing high-quality, interesting, helpful content that’s engaging to read or watch and pleasing to look at. This could mean adding helpful videos, reviews, instructions, or other valuable information that keeps people on your page longer. But keep the user in mind, and don’t make time-on-page your sole focus. 

Pruning your site

Many SEOs now recommend removing nonperforming pages from your site so that every page is a winner. But unfortunately, this isn’t always possible. You’ll need to check that you’re not removing a page with lots of backlinks, or essential (but tedious) information like terms and conditions. However, where you have boring underperforming landing pages with low time on page and high bounce rate, you should consider fixing them or removing them. 

Advanced SEO

For many businesses, you can stop reading right here. If you’ve got a great-looking site full of interesting, engaging content that people spend lots of time watching or reading. AND, you’ve done the basics like page titles and image alts, you may find you rank just fine. On the other hand, if you find yourself in an industry full of highly motivated, digitally savvy competitors, your interesting, engaging site may be one of many. Sometimes there’ll be 30 or more sites that have all done the basics well. In that case, you’ll need to do more. Much more. 

Tie Breakers

If everything else is equal, who should Google show first? Imagine ten websites competing for “divorce lawyer Auckland.” Each site has a well optimised landing page with a great video, text, titles, and a few photos with image alts. Visitors to each site spend 2 minutes reading the page before clicking the contact button. They are all working, and they are all equally fascinating. But, only one can rank first. Who will it be? That’s where tiebreakers come in. These are the things that determine which of the 10 great pages rank first. There are a lot of tiebreakers, and they are all important. BUT if you have not done the basics of having a relevant page that gets good engagement, do not waste your time and money on them until you have fixed the content.

Links

Links was once the ultimate tiebreaker. Now it’s just one of many. But it is still hugely important. Not all links are the same. You are looking for a followed text link in the main body copy; it should be from a reputable site, on a page relevant to the page it’s linking to. And ideally, the page shouldn’t link to too many other websites. 

Google’s advice is to never pay for a link. In a perfect world, your content would be so helpful and interesting that people and businesses all over the world will link to it of their own accord. And perhaps they will. But maybe you can encourage them. Talk to other companies you engage with and ask them to link. Are you an official reseller in your country for a product? Ask the manufacturer to link to you from their where to buy page. Are you a member of an industry organisation? Make sure they link to you from their member’s page. You get the point. There are lots of genuine reasons for people to link to you. 

Create a strategy and give people something to link to. We’ve had great success with simple things like an athlete sponsorship request page for a sporting goods retailer, which quickly gained links from schools and sports clubs all over New Zealand. Of course, you have to have the budget to sponsor people, but get creative, find relevant things in your niche, and be proactive. It will only happen if you make it happen (or we make it happen for you). This is all well within Google guidelines. In fact, it’s what they want you to do. And it works, but it’s easier for some businesses than others. Therefore, many companies will resort to using tactics well outside Google’s Webmaster Guidelines. Some of these work really well, but they come with risks to your ranking and your offline reputation. Anyone engaging in them should be fully informed of the risks and go into it with their eyes wide open. A good SEO will know the options and the potential risks of each. Bad link building will do more harm than good. 

Core Web Vitals

You will be well aware of Core Web Vitals if you’re into SEO. LCP, FID, and CLS have been the talk of the industry since 2020. 

LCP – Largest Contentful Paint

In laymen’s terms, this measures how long it takes to load the page. Google would like it to be under 2.5 seconds, and so would your users. 

FID – First Input Delay

This is how long it takes before you can interact with the page. Google would like it to be less than 100 milliseconds. 

CLS – Cumulative Layout Shift

This is basically a measure of how much your content shifts around while the page is loading. Ideally, not at all. 

Core Web Vitals is not the be-all and end-all of SEO. There are many examples of websites with horrible Core Web Vitals that rank first in very competitive categories. And long may it be so. Core Web Vitals should never be more important than great content. 

Core Web Vitals will always favour larger businesses over smaller ones and newer websites over older ones. It’s an arms race. Can you afford to rebuild your website? In many cases, that’s required. And there will often be a trade-off; it’s easy to make a simple site that’s super fast and passes all the core web vitals with flying colours. But you’d like the ability to easily edit pages and move things around. Now you’ve added a CMS (Content Management System) and a Page Builder. It can still be lightning-fast, but only if you choose a fast theme or custom build a theme. Selecting a fast theme will limit your design options, and creating a custom theme is a lot more costly. Headless websites are even quicker (and more expensive.) The entire front end is built in your developer’s favourite JS Framework. The back end is either custom-built or built using your favourite CMS. There’s more work at both ends than using a traditional CMS, making it much more expensive. There’s a clear trade-off between cost, design and functionality, and core web vitals. So, most businesses will have to make a commercial decision when deciding what to prioritise. In my experience, to design and build a bespoke website that aces the Google Core Web Vitals test will typically cost 3-5 x as much as one doesn’t. 

That doesn’t mean we shouldn’t all be trying. We all enjoy using websites that are lighting fast to load and react instantly. But until CMS and Theme developers catch up, only expensive custom websites or simple websites built with restrictions on both design and functionality will be able to meet them. As a result, most small and medium business owners will have to make some compromises. Remember, great content beats core web vitals every time and probably always will

How checklists can make your website soar

How to build an effective website – Part four.

Over the last few weeks I’ve been talking about the importance of good planning, good copy and good imagery when it comes to creating a website that works.

As a wrap-up I thought it would be worth collating the above point and some other key considerations in that wonderful thing that people call “A Checklist”.

Checklists are good. According to philosopher and novelist Umberto Eco (he’s the guy who wrote The Name of the Rose – remember?), lists help to “make infinity comprehensible”.

Or in other words, writing a list helps you get things done.

More importantly, checklists help you get things done correctly. During World War II, over 12,500 B-17 superfortresses were produced to bomb Germany and Japan.

These massive planes were flown by young men who had been plucked from civilian life and who had no previous aviation experience.

To help reduce the risk of pilots smashing into the ground, the control tower or each other, they were given an “approved B-17F and G Checklist”. This list covered everything from hopping into the cockpit to taxiing the plane to a halt. It was designed to ensure the crew could properly configure the plane for flight and maintain that level of quality throughout the flight and in every flight.

The good news is that it worked.

So with history on our side, here’s a checklist for bringing together all the elements you need tick off before pushing the “Go Live” button for your website.

  1. Planning – you’ve identified your website’s objectives, and the reason why users should go there.
  2. Copy – you’ve got your text sorted for each page (you may have done this in-house or used a copywriter from the web development Agency you’re working with.) Remember, if you want your site to rank organically, you’ll need to have implemented an SEO strategy to identify key words and phrases to use.
  3. Imagery –  these could be photos or illustrations or a mix of both. Do you need to get photos taken (make sure they’re of a good quality that reflects well on your business)? Can you use photolibrary imagery? Do they tell the story you want to tell? Do they work with the copy?
  4. Logos and Icons – do you have a version that’s suitable for website use? Is there a smaller version available for mobile view or favicons? If you need icons, can you get away with stock icons or will you need ones designed from scratch?
  5. The Database – if you’re building an online store, using WordPress with WooCommerce, you’ll almost certainly need to provide a product database. It’s important that you discuss how this needs to be set up with your developer as this can impact on the time enormously. (A note here – if the data needs to talk to other systems, such as an inventory management system via APIs, it will need to be presented in a specific way. Again, discussing requirements with your developer early on is key).
  6. The Deadline – you’ve got a go-live date in mind. How flexible is this? Or is it set in stone to be in synch with other marketing activities? Make sure your web developer knows the end date. They’ll then come back to you with a timeline showing when key deliverables need to be provided – both in terms of what you supply to them, and what they supply to you. It’s amazing how one missed deliverable date can throw everything out and lead to wailing and gnashing of teeth (to put it mildly).
  7. The Budget – this should be established as part of the planning phase but I feel it’s worthy of mentioning separately as well. It may be that what you want your site to achieve simply can’t be done with the funds available – in which case you need to come up with a separate checklist that prioritises your site’s wish-list into an order of importance. You work your way down the list, achieving as much as possible now and then ticking off the others as budget permits further down the track (your website agency account manager can help you with this). Don’t worry if you can’t achieve everything in Phase One – as long as your end goal has been identified from the start the website can be built to allow for adding on as required in the future. As one CEO who shall remain nameless since I don’t have their name once said: “prioritise until it hurts”.

Look on the above list as your guide to website happiness. Include it as part of your planning process and it will make the whole thing a lot smoother and easier – and at the end of it you’ll have a website that works the way you want.

A website that works? Woo. Don’t waffle.

How to build an effective website – Part two.

Those of us who can remember miserable first dates can attest to the veracity of that hoary old chestnut: “First impressions count.”

It’s the same when it comes to building your website. After all, it’s all about trying to woo a prospect. And in fact, the pressure to impress quickly is even greater.

As a rule of thumb, when someone lands on your website, you only have a few seconds to convince them to stay there. If, in that time, you’ve haven’t shown them that they’ve come to the right place and that they can clearly identify what to do next, then you’ve pretty much lost them.

In our previous blog we talked about buttoning down your website’s “why”. Now we’re going to talk through the first step in bringing that “why” to life. It’s called “writing copy”.

Content is King

At the risk of sounding too technical, a website should ideally consist of words and pictures that convince the user to do what you want them to do.

Sounds simple, I know. But the devil is in the detail.

Many sites I’ve seen have simply been regurgitations of a business’ mission statement. The copy tends to be what the specific business wants to say, rather than what the user wants to hear.

When you’re working on copy for your site, you need to keep going back to the “why”.

So what do you need to say in order to convince (or seduce, if we’re getting crude about it) the user to take the desired course of action?

Condense your business into 15 words

A good place to start is to take your “why” and break it down to a sentence of less than 15 words.

The movie industry does this all the time. It’s what they call a “high concept story” – where a movie’s plot, audience demographics and what makes it original can be summed up in a single sentence (sometimes that sentence ends up as the movie’s title – like “Snakes on a Plane”. There, four words and you know everything you need to know).

Using your sentence of 15 words or less as a platform, you can then build the copy content up, fleshing out the promise of your “high concept story” with supporting facts that will add credibility to your argument.

Let’s say you’re a construction company who targets the education sector. Your “high concept” could be “we build places where great minds can grow.” That’s going to help hook the user. Now you need to reel them in by providing all the other key stuff they’ll need to know – like projects you’ve worked on, how the way you do things is going to make their lives easier, your team of experts, and wonderful things that their peers are already saying about you.

Words are cheap. But not on websites.

There are words. And then there’s waffle. Waffle is lots of words living together without a purpose.

Waffle is bad. Unfortunately, it happens to be quite a thriving species in the website world.

When you’re writing the text for your website (or reviewing text that someone else has written for you) keep going back to your “why”. That’ll help to avoid the waffle.

Every word needs to count – to support the argument you’re making and convince the user that you’re the business they’re after.

There’s no real rule around how much text makes a wonderful website.

Sometimes less is good, with a few carefully worded headlines and succinct copy being all that’s needed. If you want to rank well in Search Engines, however, then long text is the better way to go. But that doesn’t mean waffling. In fact, if SEO is a key driver, using the right words is key. We’d strongly recommend that you conduct an SEO strategy before you start. This will identify key words that people are typically typing into google to search for businesses like yours.

We’ll talk more about an effective SEO strategy in an upcoming blog called (funnily enough) “Effective SEO Strategies”.

A few things to consider regarding copy:

  • Use lots of subheads to break up long text. People love to skim., so subheads should give them enough information to make a decision.
  • Think in terms of benefits to the user. People are coming to you for a solution, so let them know how you’re going to make their life happier.
  • Use words like “you” rather than “us”.
  • Creating problem/solution scenarios is a good way to empathise with your target market and make your offering relatable.
  • Make frequent use of strong calls to action. You’ve whet your audience’s appetite. Now tell them what to do next – eg make a phone call, fill out a form, book an appointment etc.
  • Don’t be boring. Every business has an interesting story to tell. Yours has. So tell it. People love stories and tend to respond to them more than just a litany of facts and figures.

In our next blog we’ll talk about the importance of imagery, how it needs to work well with copy, and other key considerations around getting a working website up and… working.

A Website that works? It’s all about planning.

How to build an effective website – Part one.

Having a website that actually works for your business as opposed to one that’s simply there will be determined by what you do before you even start googling for a web design agency.

Yogi Berra (the New York Yankees catcher, not Boo-Boo’s pal) said: “If you don’t know where you are going, you’ll end up someplace else.”

There are a lot of websites out there that have ended up in that nebulous “someplace else”

And why? Simple really. There was no planning.

Planning is key. Objectives don’t tend to work without one. To throw another quote out there, this one from aviation pioneer Antoine de Saint-Exupery: “A goal without a plan is just a wish.”

This is so true when it comes to creating an effective website.

In this, the first in a series of blogs about creating websites that work, we’ll talk about that all-important planning phase.

Ask yourself “Why”?

The “why” may seem obvious, but it’s actually the hardest thing to pin down. And if you don’t get the “why” right, you’re going to end up with a meandering site that has no clear objectives (which will in turn confuse the user and get them clicking elsewhere).

The “why” is in effect your site’s reason for being. It’s core. It’s fundamental truth (if you want to get all boomshanka about it).

Once you’ve got the “why” sorted, you’ll be surprised at how smoothly everything else slots into place.

Here are some thought-starters to help you with your “why”.

  • Provide a positive first impression to potential clients or employees;
  • Generate more leads for your sales team;
  • Generate direct revenue (e.g. online store);
  • Be a great resource of information;
  • Build your brand;
  • Start an ongoing relationship with users;
  • Motivate visitors to take some kind of action or get behind a certain cause.

Step Two: Develop a Strategy

Once you know your ‘Why’, it’s logical to put a sensible strategy in place to achieve it. So how much strategy do you need and who’s going to come up with that strategy?  This will depend on several different factors and is usually different for every client.  Let’s use a couple of case studies to illustrate the point:

  • A small busy local mechanic on the corner has been in business for 20+ years, is well known and gets most of their business through word of mouth and repeat business. They don’t need more business, however they’d like to provide information to clients around their area of expertise, updates around business hours during Covid Alert Levels, and provide directions to their workshop as it’s in a tricky to find location.

The strategy for example may be to develop a very simple website, perhaps with only a handful of pages, focusing on their history in the community, perhaps with a page outlining their particular areas of expertise and a very clear contact page, not only showing a relevant Google map but also a graphic or good quality photograph showing how to navigate to their shop.

This is an example of a simple strategy – often a client will come in knowing this, or we may draw this out of them via a series of questioning during an initial consultation.

  • A large construction consulting firm is well established and has a solid client base with a firm grip on a several key sectors of the market. With this said – they’re looking to expand their service offering into new market sectors to gain more revenue share.

There’s a lot to think about before diving into a new or revised website build here.

Do they need a dedicated website to focus on the new market, or can they simply add pages / content onto their existing site?  Does the new offering require a new brand or can it be effectively represented under the existing brand?

How are potential clients in the new market sector interacting in the digital space? Are they actively searching for said services in Google search and if so, is there a large enough commercially viable search base to warrant an accompanying SEO (Search Engine Optimisation) of SEM (Search Engine Marketing) content plan for the new website?

What about social media channels? Is the business active in those spaces too – and if so, how can this be leveraged to increase the effectiveness of the site?

Is there a high level of competition in their new targeted sector which may give a steer as to how much work needs to be done in order to compete effectively?

What do their potential users want to see on a website – e.g. relevant project case studies, areas of expertise, staff bios showing years of competence in the industry, relevant credentials / associations with industry bodies etc?

Is a focus group needed to draw out this information either internally or externally?

With the above in mind, what journey do we need to take the user on to achieve the desired goal laid out in the “Why”?

We’ll talk more about the Journey in our second blog: “You’ve Got The Why – Now the How..

Thinking about website security.